Tuesday, December 31, 2019

Case Study of Challenge Disaster- from a Risk Management...

2.0 INTRODUCTION AND AIMS Organisations nowadays face various external and internal risks such as strategic risks, operational risks, financial risk and environmental risks. Managers tend to focus on those risks with greater uncertainty like natural disasters. However, some risks also bring destructive outcome even they are predictable and controllable. The inherent risks in the management and control system are among those on the list. Because they are built-in risks of management and control system due to agency problem and asymmetric information, managers often ignore them or are unaware of their existences. The purpose of this report is to provide insight of risk management and control system in the reality from the cases study of†¦show more content†¦Such concerns, combined with weather-related worries, prompted the Thiokol engineers (headed by Robert Lund) to conduct a teleconference with managers from the Marshall and Johnson Space Centres, in order to determine whether the shuttle was safe for launch. This came just one day before the scheduled launch. In the meeting, Thiokol engineers raised their concerns that the low temperature may affect the function of O-rings and objected to the decision of launch. The NASAs managers immediately challenged their conclusion by placing them the burden of proving the O-ring failure. Under such pressure, the managers of Thiokol overturned their no-go position and giving NASA recommendation to launch. After all, the meeting was never known to the top leaders of NASA( see the organisation chart in Appendix 3). 4.0 CASE ANALYSIS 4.1 FLAWED DECISION MAKING PROCESS The flawed decision-making processes leading to the Challenger launch were a result of ineffective and inadequate communications. Lacking of moral awareness and failing to consider interests of various stakeholders were contributory factors to the failure. A closed communication climate had evolved within NASA, where free flow of information and creative thinking were generally not encouraged. Such climate was also transferred to its contractor Thiokol. A year prior to the launch, engineers in Thiokol had expressed their concern on theShow MoreRelatedViewing A Change Disaster Through Change Perspectives1372 Words   |  6 PagesViewing A Change Disaster Through Change Perspectives Introduction Poorly managed organizational change can increase risk, budgets and damage reputations. 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